Terms & Conditions ​Welcome to CatBird! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order. ​1. General Conditions ​CatBird is an online retail shop specializing in premium accessories for cats, birds, and fish. ​By placing an order, you confirm that the information provided (Name, Address, Phone Number) is accurate and complete. ​2. Products and Pricing ​All prices listed on the website are in Bangladeshi Taka (BDT) unless stated otherwise. ​We strive to ensure all product details and prices are accurate. However, in the event of a technical error, CatBird reserves the right to correct pricing or cancel orders placed for incorrectly priced items. ​Product availability is subject to change. If an item is out of stock after you place an order, we will notify you promptly. ​3. Ordering and Confirmation ​Once you place an order, our team will contact you to confirm the details. ​For bulk orders (e.g., 5L or 10L packets in large sacks), additional packaging or shipping terms may apply, which will be discussed during confirmation. ​4. Payment Policy ​We accept various payment methods, including Cash on Delivery (CoD) and digital payments (bKash, Nagad, etc.). ​For any international business transactions, the conversion will be based on the current USD to BDT exchange rate. ​5. Shipping and Delivery ​We aim to deliver your pet accessories as quickly as possible. Delivery timelines may vary depending on your location. ​Customers are requested to inspect the product at the time of delivery. Any visible damage should be reported to the delivery person immediately. ​6. Return and Refund Policy ​If you receive a wrong or damaged product, please contact our support within 24 hours of delivery. ​Returns or refunds will be processed according to our internal quality check and specific product categories. ​7. Privacy and Security ​Your personal information is safe with us. We use your data strictly for order processing and improving your shopping experience at CatBird. ​8. Changes to Terms ​CatBird reserves the right to update or modify these terms at any time without prior notice. The updated terms will be effective as soon as they are posted on the website. ​Contact Us: If you have any questions regarding our Terms & Conditions, please reach out to us through our official contact page or customer service number.